How we can help you

COVID-19 UPDATE 
We would like to reassure the public that during this time of uncertainty as the country still struggles with the issues of the pandemic, the Water Lily Project is continuing to give essential 1:1 support to women in need via the phone and through online platforms. If you are struggling and need support then please send us an email  support@waterlilyproject.org.uk 
Alternatively, you can fill out the referral form by clicking the GET IN TOUCH button at the bottom of this page.

Current services we are able to provide:

• FREE 121 support with a support worker – 12 month program where we get alongside each beneficiary and use Individual Support Plans to help them back to independent living
• Thursday Zoom sessions for craft/chat
• Shopping delivered if needed
• Craft/Card packs delivered to door to help occupy mind during lock down
• Companion Calls with one of our volunteers
• Monthly Cafe Church Zoom
• Monthly Book Club Zoom

The following services will resume with social distancing measures in place and Covid guidelines adhered to:

• We provide FREE 1:1 support to our women.
  Sessions last from 30-45 minutes.
• We provide FREE weekly lunch from the cafe
• We signpost to various organisations/counsellors
• We offer training on site in both our cafe and IT room.  This may include training in Food/Hygiene certificate, help with CV writing etc.
• We offer a befriending service where befrienders get alongside our women, providing a listening ear and or helping with practical issues, such as escorting our beneficiaries to court, taking them to the Foodbank etc.

We offer FREE enrolment to any projects/training that we are currently running e.g. Craft courses, Sewing courses, Art therapy etc.

The Water Lily Project does not have an out of hours’ service, so you may benefit from having these numbers in times of crisis or for your records:

MH Crisis Team (Connections)        0300 1235440 

Christchurch CMHT                          01202 858100

Samaritans                                       116 123

Out of Hours Social Care                  0300 123 9895 for Adults   
Out of Hours Social Care                  01202 738 256 for Children

Report Abuse 
(Bournemouth and Christchurch)      01202 454979 
Report Abuse                                       01202 633902
(Poole)

If you need help with food or essential items, please call: 0300 1237052

Other Useful Numbers:

Addaction Bournemouth                01202 58855

Adult Learning Courses                 01202 262300

BCP Housing                                   01202 451451

Bereavement Advice Helpline       0800 634 9494

Bournemouth A&E                         01202 303626

Bournemouth Refuge                    01202 545577

Poole Refuge                                  01202 710777

Child Line                                       0800 1111

Christchurch Council                    01202 49500

Christchurch Food Bank               07587 371088

Christchurch Housing                   01202 483243

Citizens Advice Bureau                01202 290967

Community Support –
advice and support for DVA         01202 547755

Dorset Police                                 01202 222222 or 101

Drug & Providence Service          0800 9550945 (Boscombe 24 hours)

ESA – Job Centre Plus                  0800 169 0310

MASH (safeguarding children)      01202 735046

The Maple Project                           01202 223202

National Domestic Violence           0808 2000247

National Stalking Helpline              0808 8020300

Non-Emergency Health Enquiries  111

Probation                                          01202 228048

REACH Drug and Alcohol               01202 482908 

Universal Credit helpline                 0800 3285644

DIAL 999
Only when:
Life is in danger or there is a risk of an injury
An offender is still at the scene or has just left
A crime is in progress
For a list of local support and advice, please go to: https://www.christchurchcommunitypartnership.org.uk/